• ADDRESS
    19-35 Hazen Street
    East Elmhurst
    New York, NY US
    11370
  •  
  • BUSINESS HOURS
    6:00 AM - 9:00 PM EST
    GENERAL PHONE
    718-204-7211
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    sales@myotcstore.com
    SUPPORT PHONE
    718-204-7211

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • checkmark icon UPS Ground
  • checkmark icon FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
1/5
2018-08-22

Never received order

"I contacted Myotcstore and they gave me a Tracking # 9405515901416892549757 said that it was delivered @ my front door, I have a fence with a locked gate around my house so I know that is not true, I contacted Paypal and they are suppose to be checking into it. Myotcstore told me to check with the Post Office, I am goiing to do that, I don't think it was sent. Reading some of the reviews these people are not on the up and up.
"

Helpful Cool

1/5
2018-07-24

MYOTC -- Good ads but very poor service

"I ordered two bottles of a body powder on July 8, 2018. The item was advertised on the MyOTC website. Confirmation of my order was received the same day; the product was to be shipped within two days. Today is July 24, 2018. Despite several emails and one telephone call, I am still waiting for confirmation that the items have been shipped. I've cancelled the order and requested that my credit card company cancel the transaction. "

Helpful Cool

1/5
2018-07-24

Not even a real business

"They sold me a product they do not even have, neglected to mention that at any point, charged me for it, and were just never planning to send it. The phone number on their website is fake. Fortunately, I paid with PayPal. When I went to PayPal's dispute resolution center, the seller had a long paragraph, which mentioned an order cancellation fee and provided a different phone number. That phone number is some guy's cell phone, which he answered while driving. Clearly, this "business" is just a guy who takes people's money and may or may not eventually send them what they purchased."

Helpful Cool

5/5
2018-05-23

Fast shipping

"Received the items I ordered several days before it was to be delivered. The only downside to this is the price of shipping online."

Helpful Cool

5/5
2018-02-25

GREAT price! FAST delivery!

"Nothing more to say... GREAT price! FAST delivery! Bought Avalon Organics Renewal Lip Balm for HALF the price!"

Helpful Cool

1/5
2018-02-24

Not a very good experiemce

"This is the first time I ordered and I still haven’t received my order. "

Helpful Cool

5/5
2018-02-18

Got2b glued freeze Hairspray

"Excellent service very informative easy process to find and walk through the steps until shipping and arrived early absolutely wonderful I will go through them again thank you very much "

Helpful Cool

4/5
2018-02-16

Very Good

"I like the variety of products on the site, most items have good descriptions and shipping has always been timely without any problems."

Helpful Cool

5/5
2018-02-16

"Was very satisfied with the service, and deliverary was promt."

Helpful Cool

5/5
2018-02-13

Great service.

"Easy ordering, fast service. Got everything I ordered."

Helpful (1) Cool

5/5
2018-02-12

promptly received

"Very happy with quickness of delivery as well as packaging"

Helpful Cool

5/5
2018-02-11

Fast shipment, great price, well packaged

"Would recommend, and definitely will shop with again in the future."

Helpful Cool

1/5
2018-02-11

Bad Customer Experience and Reviews

"I ordered items on Feb 1st still havent received order,called man answered didnt say Company's Name,very rude will never order again,will contact better business bureau "

Helpful Cool

2/5
2018-02-10

Order cancelled

" I was really disappointed that they didn't fill my order and no explaination."

Helpful Cool

5/5
2018-02-05

Very pleased

"The product I ordered arrived promptly and as ordered. I will definitely order from myotcstore again."

Helpful Cool

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