• ADDRESS
    9070 Research Boulevard
    Austin, TX US
    78758
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    Mon-Thu: 10:00 AM -7:00 PM Fri:10:00 AM-8:00 PM Sat:9:00 AM-6:00 PM Sun:10:00 AM-5:00 PM
    GENERAL PHONE
    (512) 302-0700
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
    n/a

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2018-09-07

Fantastic Customer Service

"Eric took several hours with me to pick out dual sport gear. Super knowledgeable and he really uses the gear so he has great insights to help guide me. Would go back!"

Helpful Cool

5/5
2018-09-05

Satisfaction!

"My questions were answered and the sevice was excellent! I will come back time and, time again!"

Helpful Cool

5/5
2018-08-26

Great selection. Great service.

"A store by riders "

Helpful Cool

5/5
2018-08-06

Cup Mount

"Excellent service every time!"

Helpful Cool

5/5
2018-07-05

Great sales and good service.

"Excellent sales and good customer service, could really use more ladies' gear at the Austin location though."

Helpful Cool

5/5
2018-07-04

Excellent

"The employees are very nice and helpfull! "

Helpful Cool

5/5
2018-06-26

Gear or Parts Great Service

"I have visited the Austin location twice.

The first time I went in to buy a jacket. Being a bigger guy I like to be left alone to try on jackets that probably wont fit until I find something that I like. The clerks acknowledged me but didn't come bug me until after I'd grabbed a jacket and made eye contact. This is how I prefer to shop and was very glad for the experience.

The second visit I went to buy some oil and spark plugs for my bike. I'm a newbie so I didn't know anything. The clerk was helpful and not judgmental at all. He showed me where the oil was, what kind to get and looked up parts quickly. After that I ran into a classmate from my MSF course and we had a chat. When we finished up I decided to upgrade my helmet. I told the clerk and he showed me what I could get for what I was looking to spend. Overall it was another good experience.

I would recommend this as a go to store for parts and gear. The ability to try gear on and see how it feels is invaluable when dealing with this kind of stuff.
"

Helpful Cool

5/5
2018-06-09

Awesome

"Great customer service. Would definitely shop there again"

Helpful Cool

1/5
2018-05-23

They sold me what I didn't want,

"I went in there to buy a certain product may talk me out of it and got something I did not like"

Helpful Cool

4/5
2018-05-17

They’re great. Busy at times though

"They’ve been wonderful usually. Had one meh experi nice last time but they were extremely busy so I understood. Wish they had more summer focused items or just more gear and parts/accessories. Great store-will return for sure. "

Helpful Cool

5/5
2018-04-21

Great staff, real understanding, very knowledgeable!

"I had an issue with an online helmet purchase. I went to the store, a couple of questions later, I'm trying on some proper fitting gear. They facilitated the replacement purchase, and now I'm extremely happy with my new helmet! "

Helpful Cool

5/5
2018-04-18

Great team, all the time

"I asked for informations related to a specific problem, and they guided me very well."

Helpful Cool

5/5
2018-04-08

Best 1st Experience Ever. On Easter Sunday.

"Les helped me pick out all my gear, head to toe for my first motorcycle. He was extremely knowledgeable and showed me 3 selections of each piece of gear in low, mid, and high price ranges and wasn't pushy about getting the most expensive gear. Took his time explaining the differences and what to expect from each "tier" and was patient and attentive while I was choosing what I liked. Amazing experience. Thanks Les!"

Helpful Cool

5/5
2018-04-06

Great deal on gloves

"Went in right at closing time looking for some gloves for my wife. Found the pair we were looking at on sale $19.99, regular $49.99."

Helpful Cool

5/5
2018-04-06

Excellent employees super helpful

"Didn’t expect do buy all new gear but Store had my size and on sale! Which is rare because I’m a 5’6” 140lb male so everything has to be sz Sml! Employee Let me leave my gear old gear in the back with a note on it so I could pick up later seeing as a I rode my rsv4 there. Local community feel great vibes."

Helpful Cool

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