Fantastic Customer Service
"Eric took several hours with me to pick out dual sport gear. Super knowledgeable and he really uses the gear so he has great insights to help guide me. Would go back!"
"My questions were answered and the sevice was excellent! I will come back time and, time again!"
Great selection. Great service.
"A store by riders "
"Excellent service every time!"
Great sales and good service.
"Excellent sales and good customer service, could really use more ladies' gear at the Austin location though."
"The employees are very nice and helpfull! "
Gear or Parts Great Service
"I have visited the Austin location twice. The first time I went in to buy a jacket. Being a bigger guy I like to be left alone to try on jackets that probably wont fit until I find something that I like. The clerks acknowledged me but didn't come bug me until after I'd grabbed a jacket and made eye contact. This is how I prefer to shop and was very glad for the experience. The second visit I went to buy some oil and spark plugs for my bike. I'm a newbie so I didn't know anything. The clerk was helpful and not judgmental at all. He showed me where the oil was, what kind to get and looked up parts quickly. After that I ran into a classmate from my MSF course and we had a chat. When we finished up I decided to upgrade my helmet. I told the clerk and he showed me what I could get for what I was looking to spend. Overall it was another good experience.I would recommend this as a go to store for parts and gear. The ability to try gear on and see how it feels is invaluable when dealing with this kind of stuff. "
"Great customer service. Would definitely shop there again"
They sold me what I didn't want,
"I went in there to buy a certain product may talk me out of it and got something I did not like"
They’re great. Busy at times though
"They’ve been wonderful usually. Had one meh experi nice last time but they were extremely busy so I understood. Wish they had more summer focused items or just more gear and parts/accessories. Great store-will return for sure. "
Great staff, real understanding, very knowledgeable!
"I had an issue with an online helmet purchase. I went to the store, a couple of questions later, I'm trying on some proper fitting gear. They facilitated the replacement purchase, and now I'm extremely happy with my new helmet! "
Great team, all the time
"I asked for informations related to a specific problem, and they guided me very well."
Best 1st Experience Ever. On Easter Sunday.
"Les helped me pick out all my gear, head to toe for my first motorcycle. He was extremely knowledgeable and showed me 3 selections of each piece of gear in low, mid, and high price ranges and wasn't pushy about getting the most expensive gear. Took his time explaining the differences and what to expect from each "tier" and was patient and attentive while I was choosing what I liked. Amazing experience. Thanks Les!"
Great deal on gloves
"Went in right at closing time looking for some gloves for my wife. Found the pair we were looking at on sale $19.99, regular $49.99."
Excellent employees super helpful
"Didn’t expect do buy all new gear but Store had my size and on sale! Which is rare because I’m a 5’6” 140lb male so everything has to be sz Sml! Employee Let me leave my gear old gear in the back with a note on it so I could pick up later seeing as a I rode my rsv4 there. Local community feel great vibes."
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