Tickets
4,303 reviews
8.83 / 10
  • ADDRESS
    60606
  •  
  • BUSINESS HOURS
    7:00AM CST - 12:00AM CST 365 days of the year
    GENERAL PHONE
    866-848-8499
    FAX
    866-203-6177
  •  
  • SUPPORT EMAIL
    support@vividseats.com
    SUPPORT PHONE
    866-848-8499

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 7.03/10
Chance of future purchase: 7.63/10
Shipping & packaging: 7.86/10
Customer service: 8.25/10
Return/Replacement policy: 7.08/10
Click a star to Write a Review!
4/5
2018-05-16

Friendly assistance

"It was a very easy process a"

Helpful Cool

5/5
2018-05-16

HELPFUL!

"Went out of his way to find the best seats available."

Helpful Cool

5/5
2018-05-16

Awesome!

"Helped me get the best price for the kind of tickets I was looking for!"

Helpful Cool

5/5
2018-05-16

Excellent communication skills, friendly and very helpful.

"I needed help looking up great seats for a baseball game and where to find prices for parking, Jon helped me find everything I needed (front row seats btw) and was very friendly and patient. Definitely going to order more tickets from Vivid Seats. "

Helpful Cool

5/5
2018-05-16

GREAT!

"When I called to inquired about the tickets for the Carol Barnett show, the CSR was very helpful and went out of his way to answer all my questions/concerns."

Helpful Cool

5/5
2018-05-16

Harry Potter and the cursed child x2570

"Brady at x2570 was a big help"

Helpful Cool

5/5
2018-05-16

Excellent Service

"Really enjoyed working with Brady!"

Helpful Cool

5/5
2018-05-15

Great Service

"The Gentleman on the phone was clear and concise! He answered all my questions and got everything completed in a timely manner.

Best Regards,

Kevin
"

Helpful Cool

5/5
2018-05-15

First Time Experience

"Alex was great! This is actually my first time using Vivid Seats. I was unsure about it at first, so I needed to make sure it was legit. My only concern is that for the particular event that I purchased tickets to, the tickets won't be deposited into my account until 3 days prior to the event. That has me a bit on edge, but I am believing that all will go well. Thanks again for your help, Alex."

Helpful Cool

5/5
2018-05-15

Seamless Experience

"I worked with Tyler at Vivid Seats to get Tickets for tonight's game to see the Tigers. He answered all my questions and made my experience seamless and will use Vivid Seats & Tyler for all events I want to see in the future. Great Experience!"

Helpful Cool

5/5
2018-05-15

Awesome

"Great customer service and super helpful!"

Helpful Cool

5/5
2018-05-14

"Great customer service and helpful placing my order! "

Helpful Cool

5/5
2018-05-14

Excellent service!

"
Mike was very helpful! He was friendly and helped me choose just the perfect tickets. Thank you!
"

Helpful Cool

5/5
2018-05-14

Great Service Ordering Over The Phone!

"Daniel was quick and efficient and made recommendations that met my requirements and my price point! I will call in again because I found Daniel much more user friendly than your app!"

Helpful Cool

5/5
2018-05-14

Yankees tickets

"Everything went very smoothly. Sales associate was very professional, efficient and courteous. "

Helpful Cool

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