• ADDRESS
    15672
  •  
  • BUSINESS HOURS
    8am to 7pm Mon - Fri Eastern
    GENERAL PHONE
    877-734-2458
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    support@onlinestores.com
    SUPPORT PHONE
    877-734-2458

Payment options

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  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 7.10/10
Chance of future purchase: 5.86/10
Shipping & packaging: 5.50/10
Customer service: 4.57/10
Return/Replacement policy: 4.23/10
Click a star to Write a Review!
4/5
2018-09-19

High Quality Flagpoles and Accessories

"Everything I ordered was of high quality and exactly as presented online. My only issue was that it took longer than expected to receive my order."

Helpful Cool

5/5
2018-09-18

Received the order within a few days

"Very good experience in all phases"

Helpful Cool

5/5
2018-09-17

UNICO

"EXCELLENT STORE EASY TO CHOOSE AND PAY."

Helpful Cool

5/5
2018-09-13

'Yankee Doodle' is proud !

"Well, I have bought many a crappy facsimile Flag of our beloved U.S. Flag from the local Crappy Flag Hardware Stores that without doubt
I am certain are made by 'those people' in that 'other Country' that starts with the letter "C".

With That said, I decided to go on a mission, to locate something made here in the states that perhaps will not fall apart after only 5 minutes
of flying in a soft breeze.

I went on line, and discovered this interesting E-Store that sells Flags. American Flags no less. So I pushed on through the pages of this wonderful discovery, while my lower jaw began slowly to drop as I looked on. Then it happened! There, on the page, on the center of the page, next to other Flags on the page, was pictured the all time greatest American Flag within the entire 'United States of America' !

Seriously, This Company, the "US Flag Store" offers a number of differently bolstered levels of our Flag. There is one, that is beyond measure.
It is super tough with sewn on Stars. I have not made my Flag pole just yet, but I did purchase two of these Flags. When only one of them is held in your hand, and you get to feel the weight, then you will know, that you have just found your new home for which to buy your Flags. Amen!
"

Helpful Cool

5/5
2018-09-12

Great price!

"We present 4X6 flags to school children, veterans, etc., throughout the year. The price of my last purchase was amazing as we purchase approximately 1,000 flags per year. Thank you for sending discount codes for us to use."

Helpful Cool

5/5
2018-09-12

Custom ordered flag

"The flag I ordered turn out great. The color is fantastic and the logo turned out perfect."

Helpful Cool

5/5
2018-09-11

Great Flag Store!

"Great selection, both designs and levels of cost. Quality of even the cheaper flags is quite good. The low-cost, polyester flags have flown for about 16-18 months before fading. "

Helpful Cool

5/5
2018-09-07

Extremely good product for the price!

"I place exchange students in Michigan homes for the school year. I like to give my families some extra "props" when they are welcoming their students at the airport. I was thrilled to find small hand held flags, from every country my kids were coming from. They were of a nice quality, and were delivered promptly. "

Helpful Cool

5/5
2018-09-06

Great Quality & Service

"My experience was very positive. Easy to do online ordering and the delivery was fast. I love my flags, just wish every neighbor could have one. They are so beautiful and make a wonderful statement. "

Helpful Cool

1/5
2018-09-05

Truely one of the worst buying experiences I have ever had, still not resolved

"So far nothing but problems. Received damaged ( and not by shipper - UPS) and wrong pole. Took weeks to get a replacement sent, was to be delivered a week ago, still waiting. I was told 2 day shipping, when not delivered i was told I shouldn't have been told that. I was charged a second time. Blueprints on website don't match the pole. It takes at least 45 mins on hold every-time I call. I have called over 10 times, huge waste of time. Each call is supposedly documented ( I hear the Rep typing notes) and then next time there is no history in the system. I learned to start documenting names and times on 3rd call. My issue still not resolved. I repeatedly ask to speak to someone in manufacturing. Seems this is impossible. I am convinced this is a shell company representing a Chinese company, thus I can never talk to anyone other than the order takers. It has been over 2 months. I am told every-time I will get a call back. So far only one call back from all my calls. "

Helpful Cool

5/5
2018-09-05

Service

"On the ball and good attitudes!"

Helpful Cool

5/5
2018-09-05

Lookin' great in the Golden State.

"When it came time to replace the ISO14001 flag that had flying at our facility far past its "use-by" date, our Plant Manager asked me to find and hang a State of California flag instead. A quick Google search led me to U.S. Flag, and not only did they have a variety of flag sizes and styles, their prices couldn't be touched. We're part of an international corporation, and this California flag gives us a little more affiliation with our state (and the one of my birth), and also a higher profile as a proud member of the local community. U.S. Flag, we salute you! "

Helpful Cool

5/5
2018-09-05

Top Quality Product and Service

"Wanting to replace my very old rusted flimsy bracket mounted flagpole and a frail American flag tattered over the years by wind, weather and a nearby sharp-edged gutter, I found the United States Flag Store online. All for under $30, three days after ordering I was thrilled to receive their super tough handsome 3' x 5' nylon flag, attractive 6-foot white aluminum very sturdy spinner flagpole, and adjustable strong aluminum mounting bracket. When I seemed to be missing a small second mounting hook, Alicia in customer service rushed two extra mounting hooks to my address. So proud, my whole neighborhood is now enjoying the lovely sight but, because I can adjust the tilt of the flagpole, I don't have to worry about it catching on the sharp edge of the gutter anymore. Will hate to take it down for the winter! "

Helpful Cool

5/5
2018-09-03

Amazing Flags!

"I have been consistently impressed with the quality of flags from this store! I nearly have a complete collection :)"

Helpful Cool

2/5
2018-09-03

Disappointed in experience

"Could not get answers from US Flag on questions relating to the purchase of flag pole. Needed specific answers and nothing provided. Needed to contact manufacturer for information. Having problems with the pole and are dealing with the manufacturer. Will never purchase from US Flag Store"

Helpful Cool

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