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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
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  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
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Other

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Review History & Profile

Product & services pricing 9.38/10
Chance of future purchase: 9.68/10
Shipping & packaging: 9.71/10
Customer service: 9.74/10
Return/Replacement policy: 9.47/10
Click a star to Write a Review!
5/5
2018-07-18

Really 5 stars because there is no more to give! Wonderful experience!

"Shopping in Sweetwater is a wonderful experience, and it is not only selling, it is friendship, excellent professional advice from all the staff that works there. My Sales Engineer Evan Mehre has a special customer service. He has never failed me and always does his best to attend to my requests and give you the best options! Really 5 stars because there is no more to give! 1000% is recommended to have experience with Sweetwater."

Helpful Cool

5/5
2018-07-18

Sweetwater #1!!!

"A great selection, unbeatable prices, knowledgeable and helpful staff, Super fast shipping. The Sweetwater experience was a very satisfying one. Will buy from again! ⭐⭐⭐⭐⭐"

Helpful Cool

5/5
2018-07-17

Bravo

"Great service,fast delivery."

Helpful Cool

5/5
2018-07-17

A Real Live Person!!

"We love Sweetwater. It's easy to order and a real live person calls when your order is filled....no pressure. They are our favorite Internet company. "

Helpful Cool

4/5
2018-07-17

Guitar strap/tshirt

"Easy website 2 search through, easy ordering - guitar strap came quickly & appreciated the call to tell me tshirt delayed until after hubby bday. Guess it's popular item, idk, but very courteous cust. Service, appreciate that. THANKS."

Helpful Cool

5/5
2018-07-17

Amazing!

"Could not be a friendlier company. Will be back for sure!"

Helpful Cool

5/5
2018-07-16

great costumer service

"this team goes above and beyond. very impressive. "

Helpful Cool

5/5
2018-07-15

Outstanding service

"I needed to make a few changes to my studio in preparation for an important upcoming session. Sweetwater had the gear I needed at the right price and delivered it with plenty of time to spare."

Helpful Cool

5/5
2018-07-15

Sweet

"My order was processed and picked up the same day I called. I tracked it everyday because I was SO excited!! The order arrived COMPLETE the day they said it would and in perfect shape, thank you Fed-X and thank you Sweetwater for being SO SWEET!!!
I highly recommend Sweetwater for ALL your gear as they are fantastic!!

Thanks again,

"

Helpful Cool

5/5
2018-07-14

Sweetwater delivers!

"My musical son (and I) regularly order from Sweetwater. Their prices are always competitive, their service is unparalleled, and they have the nicest, friendliest staff I've ever encountered. Obviously, they are all musicians, who happen to be the nicest people in the world. Can't go wrong with Sweetwater.

P.S. My son says the packages ship immediately and get here quickly:) Thanks Mike!!!!
"

Helpful Cool

5/5
2018-07-14

BEST OF THE BEST

"I originally called Sweetwater for a 'deal' several years ago. I spoke to a rep, David M, who happens to be a great person and better rep. Since that initial purchase I have purchased a new recording setup for my acoustic piano, purchased a keyboard setup for my son, as well as getting the 'perfect' page turner for the music on my iPad. I should add that as a woman 'of a certain age' my knowledge of electronics consists of knowing how an on/off switch works. David's approach made my equipment basically and on/off system with AWESOME ease of setup, recording and playback. Heck, he even introduced me to a Rachmaninov Elegie which I will include in my next recital.....

With David's experience and knowledge of available products I got PRIMO equipment within my fixed income budget. I heartily recommend Sweetwater for all your musical and electronic needs.

Oh, and the after sale support?? Bravo!
"

Helpful Cool

5/5
2018-07-11

Great..

"I don’t need to say much other than that. Very helpful. "

Helpful Cool

5/5
2018-07-10

First rate!

"Professional team with thorough knowledge of all the equipment. Outstanding service! "

Helpful Cool

5/5
2018-07-08

Service that went beyond.

"Great customer service! Jonathan Casarow was knowledgeable, helpful, and even tested out the ukulele's in my price range to recommend the best sound. Love the one he chose. To me, that's going the second mile. I'm impressed."

Helpful Cool

5/5
2018-07-08

Boss amp

"The guys at sweetwater are my go to guys for all my gear ,Only Sweetwater well do."

Helpful Cool

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