"works great exact fitting cover "
"I received my pool cleaner when expected. Will install it sometime today."
False Advertising on Poolzoom Website
"I very specifically wanted the Solar Rings with the water anchors. The picture of the product and description listed ensured me that I would not get the cheaper one, that I have experienced before from other suppliers. I have called Poolzoom, to advise of my discontent, and have asked to return. On your Support Ticket # 28479, I was told: "Feel free to use any carrier you wish; we recommend holding onto the tracking number(s) they should provide. Once the package arrives, it will be passed along to the Returns Dept for processing your refund. Typically, actual shipping cost will be withheld; in some cases there may be a restock fee. "Very Unhappy. Letting others in the industry know not to shop at Poolzoom.Let me know if you are willing to rectify this issue.Respectfully Submitted."
Fast and accurate shipping!
"The customer service representatives are very knowledgable and helpful. I wasn't sure what part I needed but they did. I also checked their other inventory and the pricing is really good. I will be purchasing from them again, soon!! Very happy customer :)!"
Pentair Legend replacement parts
"Easy to use website to locate all necessary parts to rebuild my Pentair Legend pool cleaner. Fast, free shipping. Emails provide details of shipment arrival."
GREAT PRODUCT - GREAT PRICE
"PoolZoom had a great price - almost half the cost of the same product on AMAZON and LESLIE'S. Got to me quickly and the electronic communication from ordering to verifying receipt was terrific. "
"The ordering process was simple. Imwe got the parts that we needed and it is working great! The package got tonua in less than a week. "
Product and process good!
"Delivery was left on top of my mailbox on highway. Not good! Could have been stolen!"
"fast and less expensive than the pool store!"
"Correct product, fast shipping"
"Easy to order. Arrived complete and on time."
Waiting for it to be installed
"I give PoolZoom's service 5 stars. The cost of the unit was, beyond doubt, a very good price. The acid tank was NOT what I ordered, but the one I did receive is supposed to be the latest and greatest model, so after it is installed and operating as designed, I'll come back and give my final rating, which I hope will be 5 Stars. "
Bad motor returned but still no refund on credit card 45 days later
"Received a defective motor that would overheat within 5 minutes of usage. I contacted Poolzoom and received a return shipping label and sent the motor back via UPS. The return process went very smoothly. Unfortunately, I have not received a refund on the credit card and it's been over 45 days. Also, I have not received a response to my email inquiry regarding the refund from "Alex Zoom" who sent me the return shipping label. I need to know the status of the refund but Poolzoom is not responding."
"1st time using this company and I will again as long as the pricing and shipping cost stay competitive. "
Dirt Devil Pool Vac
"Had all Parts (Heyward) I needed to repair my pool cleaner"
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