• ADDRESS
    30082
  •  
  • BUSINESS HOURS
    8:30am-7pm (Monday-Friday), 10am - 4pm (Saturday)
    GENERAL PHONE
    (770) 333-4200
    FAX
    (770) 333-4242
  •  
  • SUPPORT EMAIL
    sales@KEH.com
    SUPPORT PHONE
    (770) 333-4200

Payment options

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  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.54/10
Chance of future purchase: 8.95/10
Shipping & packaging: 9.10/10
Customer service: 8.92/10
Return/Replacement policy: 8.68/10
Click a star to Write a Review!
3/5
2018-09-20

The charger was missing an adapter

"I had to go on ebay to buy an adapter so I can charger the camera's battery. :(.

Other than that, I have no problems with KEH
"

Helpful Cool

5/5
2018-09-19

Got Exactly What I Wanted and In Great Condition

"I've ordered from Keh several times over the years and they have always been great to deal with. Their hardware quality ratings seem accurate. I always tend to go for the items in "excellent+" condition and they generally look brand new. This order was for a replacement lens for my DSLR and it works perfectly, the glass is crystal clear and as I said, it is basically indistinguishable from a brand new lens."

Helpful Cool

5/5
2018-09-18

The service is terrific and more

"The Tamron 1.4 teleconverter arrived in "Excellent" condition as advertised. When I ordered it, I "threw in" an old Canon 100-200mm lens, a simple and light lens, in "Ugly" condition for cheap and no extra shipping charge. I am in the middle of editing the first 125 shots, after giving the lens a workout in my 6D, and they are surprisingly good. Some lenses go in the draw, never to be used again. This one won't. A super deal."

Helpful Cool

4/5
2018-09-17

Great transaction & service, wrong item!

"A+ experience using the website, finding the item, placing the order, and receiving the item in record time.

The down-side? The item delivered was not the item advertised and ordered due to mis-identification and labeling of the item when KEH originally got it.

The silver lining? Called KEH, and Sean made the return and refund process quick, easy, and relatively painless.

I ended up without the item I wanted, but KEH followed up with customer service that truly was a pleasure to deal with. I'd (try to) buy from them again any time!
"

Helpful Cool

4/5
2018-09-17

Great condition

"Camera looked great, fast shipping, packaged well. Only thing is I was expecting a neck strap with it. The original box would have been fine but that's a far reach. Only reason I state that is because B&H shipped the exact camera with a neck strap and the original box and I paid the same exact same price. Other than that everything looked good."

Helpful Cool

5/5
2018-09-17

Camera purchase

"The camera arrived on time and in excellent condition.
I recommend this company to all.
"

Helpful Cool

3/5
2018-09-17

Not as described

"Received a camera that was not as described. Showing signs of fungus or dirt on the sensor when shooting at F5.6 and above."

Helpful Cool

5/5
2018-09-16

Camera was in great shape!

"The camera came in the condition that was advertised no complaints. "

Helpful Cool

5/5
2018-09-15

happy with KEH

"This lens was rated BG, or bargain level price, indicating 70-79 percent quality. It actually is very good, with no blemishes, dust, or dents, so I consider it near excellent quality. For the money, I consider it an excellent deal. "

Helpful Cool

3/5
2018-09-15

Horrible packing

"The box arrived crushed. Whoever packed our equipment looked like they practically just threw it in an empty box. Everything looked like it was left just to bounce around. I could not believe how badly a company that specializes in shipping camera equipment packaged this box. I have no idea how the equipment seemily arrived unharmed. We will see when we start to use it. "

Helpful Cool

4/5
2018-09-14

Excellent price, value and ratings! But...

"As usual, KEH provides an excellent product, price, service, and value for that price. I can always trust the ratings system. The only reason I'm not giving 5 stars is because of the use of FedEx Ground as the shipper. This is the second time FedEx has provided a less than satisfactory level of reliability. In this case, a lens that was shipped on the 6th, arrived in my area on the 8th, wasn't to be delivered until the 11th, then inexplicably delayed until the 13th (with the tracking still showing "Pending" after 8:00 in the evening). This instance isn't KEH's fault, but over and above a certain price (which KEH already does), free shipping options other than FedEx should be offered."

Helpful Cool

3/5
2018-09-14

KEH exaggerates the condition of used cameras it sells

"I have bought several products from them. The sell OK stuff, and the prices are decent, but they rate things as excellent or excellent+ when they are merely good or very good. For example, I bought a Nikon D300 body they rated excellent. It is good to very good (at best). The letters are worn off some of the be buttons, there is a scuff on the the bottom, and the viewfinder has a lot of spots in it (dust, fungus? I don't know)."

Helpful Cool

4/5
2018-09-13

Camera looks and works great. Only issue is that camera was Excellent Plus, but Rubber Eyecup was missing and not included.

"Camera looks and works great. Only issue is that camera was Excellent Plus, but Rubber Eyecup was missing and not included."

Helpful Cool

5/5
2018-09-13

great value, customer service and speedy shipping.

"great experience... good price, easy transaction. A+"

Helpful Cool

5/5
2018-09-12

Nikon F3 (BGN)

"Arrived described & promptly!"

Helpful Cool

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