glencara.com
156 reviews
6.95 / 10
  • ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    vipservice@glencara.com
    SUPPORT PHONE
    n/a

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile

Product & services pricing 5.33/10
Chance of future purchase: 4.26/10
Shipping & packaging: 4.26/10
Customer service: 3.75/10
Return/Replacement policy: 5.00/10
Click a star to Write a Review!
5/5
2018-09-18

Magic Ring

"Despite being a writer who makes his living with words, I cannot adequately describe how great it has been to deal with Glencara. I purchased two Claddagh rings, one for my niece and a second for my daughter. Of course, I got the styles and sizes wrong so had to return them.
The return process couldn't have been more efficient. The new rings came within about 10 days and the girls were delighted.
Through the process I mistakenly ended up purchasing an extra Claddagh ring that I had gift wrapped for Christmas. I left it on my desk for a whole year thinking I can give it somebody in the family eventually. I then reconnected with a wonderful woman and presented it to her.
She unwrapped the box and put the ring on and it fit perfectly, magic that was meant to be.
"

Helpful Cool

5/5
2018-09-18

All good

"Very happy with the quality of jewellery and great service"

Helpful Cool

5/5
2018-09-10

Happy

"U guys took really good care of me and my wife loves the ring thank u"

Helpful Cool

5/5
2018-08-31

Love love love

"Love my rings,love the customer service and love how quickly they were shipped!!"

Helpful Cool

5/5
2018-08-17

Two tone Celtic cross

"Ordered a Celtic cross. Delivery prompt. Service very curteos and helpful.
Absolutely fantastic cross. Big and very heavy.
Will definitely order for this company again.
Best Celtic jewellery I could find.
"

Helpful Cool

5/5
2018-08-17

Engagement ring

"At first i found service slow when answering emails but the order process and the final product was worth the wait. The ring is amazing & im order the moon!! Would definitely recommend!!"

Helpful Cool

5/5
2018-08-09

Beautiful items very happy

"I ordered a replacement wedding band, pendant and earrings, I have to give 5 stars for all areas, the system for ordering was easy, make sure you convert currency for your country, even still it is well worth the money! The quality is amazing and I would highly recommend Glencara to anyone. The communication with the staff inquiring on delivery times was fantastic, they are very friendly and accommodating you won't find kinder staff anywhere.
If you love the Celtic history, which for me is my family heritage, and jewelry as much as i do, do yourself a favor and check them out... they have the most exquisite pieces to choose from.

Highly, highly recommend
"

Helpful Cool

1/5
2018-07-26

Item received late

"I finally received my item after many emails, more excuses, a complaint filed with Paypal, 7 weeks wait and an offer of 15% discount from this seller. I will never order from this seller and advise anyone reading this to avoid wasting time and money with this seller as well."

Helpful Cool

1/5
2018-07-20

Total Scam!!! They completely ripped me off. Spent 500 bucks and never received my gold cross I ordered.

"Spent 500 bucks and never received my order. No response now after ordering a good cross two months ago! Total scam! "

Helpful Cool

1/5
2018-07-20

DO NOT DO BUSINESS WITH THIS COMPANY!

"See the prior reviews. My experience was exactly the same. Delays, emails that apologize, manager will respond etc. I have contacted my credit card company and filed a dispute. Avoid this company!"

Helpful Cool

1/5
2018-07-18

Scam. Avoid this company!!!!

"Ordered a Celtic cross for my son. They never delivered it. Sporadically returned emails with excuses of why they could not send it out. No way to reach them via phone. Horrible customer service and I never received my purchase. had to file a dispute with my credit card company. Scammers!!!!!!!"

Helpful Cool

1/5
2018-07-11

Glencara missing ring no refund

"A ring for my partner's birthday never arrived. Just automated messages from phone and e-mail. No refund offered. You cannot speak to anybody in the company. Spent over an hour on hold to PayPal to ask for a refund after a long day at work. Glencara must be some sort of scam!!!! The order was placed one month ago."

Helpful Cool

1/5
2018-07-10

Serious scam artist just run a mile your product will simply not arrive even though they take your credit card payment

"Many excuse e mails but no product "

Helpful Cool

5/5
2018-07-05

Wonderful company

"I placed 2 separate orders from Glencara and had a great experience both times. Their website is easy and quick, the order came faster than expected, and the quality of the merchandise is exceptional..especially for the price. I am extremely happy with this company. I’m proud to spread the word about them and I intend to order from them in the future."

Helpful Cool

1/5
2018-07-04

What an absolute nightmare of a company.

"Having ordered rings in early March for our wedding in May, we have been married for two months and still do not have one of the rings. Only one ring was correct as ordered and we have returned the other ring. They are giving us the runaround and have repeatedly promised, then failed to deliver the remaining ring. I am taking legal advice as we have paid over £800 and cannot get our order filled. Buyers beware. We wanted matching rings and it has been an absolute farce. They have no active phone number and do not respond to half the emails you send. Then when they do respond it is just lies, they told us the rings are being sent continually, every time we asked "they are in the final stages of quality control and are being dispatched this week" would be the response. Just lies. We are in touch with solicitors and would urge no-one to use these con men."

Helpful Cool

Share Glencara.com's store rating
It looks like you were once a merchant member with us. Please contact our team for eligibility