• ADDRESS
    30005
  •  
  • BUSINESS HOURS
    8:00am - 6:00pm EST Mon-Fri
    GENERAL PHONE
    1 (866) 962-7382
    FAX
    1 (866) 790-0253
  •  
  • SUPPORT EMAIL
    CustomerService@ChristmasLightsEtc.com
    SUPPORT PHONE
    n/a

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • checkmark icon Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.25/10
Chance of future purchase: 8.94/10
Shipping & packaging: 9.01/10
Customer service: 9.71/10
Return/Replacement policy: 9.35/10
Click a star to Write a Review!
5/5
2018-09-16

Flamingo lighted image

"Rec'd my order not damaged and it worked when plugged in. The delivery was right on time and the quality was appreciated. I would order again with no hesitations."

Helpful Cool

3/5
2018-09-16

Ok

"Shipping on a small bag/ package of lights was outrageous and package took way too long to arrive for such a high shipping cost.

For the high cost of shipping you charged me, just as much as the item cost actually, the package should have arrived in a few days.

Item looks fine, will try lights on closer to Xmas.
"

Helpful Cool

5/5
2018-09-15

All’s good

"Good selection, good delivery time, good lights!!"

Helpful Cool

5/5
2018-09-15

Always a great experience shopping at Christmas Lights Etc

"Good products, good and fast service!"

Helpful Cool

5/5
2018-09-14

Halloween Lights

"I ordered several boxes of LED lights for Halloween which I plan to use on small trees in my yard. Upon arrival I plugged them in to test them. All were in perfect working order and very bright colors. The lights were exactly as advertised! They were also quickly shipped, arriving on time. I was very pleased with my order! "

Helpful Cool

5/5
2018-09-14

Good Experience

"The order arrived as expected...on time, as ordered, with everything in good condition."

Helpful Cool

5/5
2018-09-14

Beautiful lights, packaged well, arrived quickly

"would order from them again"

Helpful Cool

4/5
2018-09-14

Consistent Performance from Christmas Lights, etc

"Second order from Christmas Lights Etc. Easy shopping experience with products quickly delivered. Good experience with lights from first order resulted in ordering more of the light strings from first order. Pleased with overall experience and product."

Helpful Cool

1/5
2018-09-14

I still have not go my order

"My order is stuck in Lanthrop CA since September 9"

Helpful Cool
No Avatar
cletc from Christmas Lights Etc has responded
Posted Sep-17-2018

“We are sorry that you have not received your order. Your feedback has been shared with our management. According to UPS, there was a delay with your shipment that has since been corrected. Nonetheless, we take responsibility for our customers' experience and have refunded your shipping cost.

Please bear in mind that we do have a Customer Service team available to resolve any issues that may arise. We can be reached at (866) 962-7382 or support@christmaslightsetc.com. We are available Monday - Friday, 8:00 a.m. - 6:00 p.m. EST.”


5/5
2018-09-13

Quick delivery and processing.

"Great selection and price."

Helpful Cool

5/5
2018-09-13

Happy

"Order process was fast! As well as delivery. And happy with product selection. Nobody had lights or out of stock until November. Thank you "

Helpful Cool

5/5
2018-09-13

Wide selection

"I was looking for outdoors lights for a rusty metal screen and Christmas Lights had a set with brown wiring. Perfect! Arrived quickly too."

Helpful Cool

5/5
2018-09-13

Looking for Christmas Lights

"I received them in perfect conditions. I´m looking forward to install them"

Helpful Cool

3/5
2018-09-13

Ehh

"Much larger string of lights than I needed tried but didn't work, also more than a little pricey for non led lighting.
Won't be back unless it's my only choice.
"

Helpful Cool
No Avatar
cletc from Christmas Lights Etc has responded
Posted Sep-17-2018

“We are sorry to hear that you were displeased with your order. Your feedback has been shred with our management team. If you would like to return your order, please feel free to contact our Customer Service team at (866) 962-7382 or support@christmaslightsetc.com for assistance. We are available Monday - Friday, 8: 00 a.m. - 6:00 p.m. EST.”


5/5
2018-09-12

No problems with the order

"Everything arrived unbroken."

Helpful Cool

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