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Payment options

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Shipping options

  • option not available UPS Ground
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Review History & Profile See full Rating history

Product & services pricing 7.50/10
Chance of future purchase: 5.00/10
Shipping & packaging: 5.00/10
Customer service: 5.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2017-12-31

Ordered from UK

"I ordered reading glasses from ACLens.com and they arrived in under 2 weeks, well packaged and in good condition. Item as described on website. They also answered my questions about the product before ordering. I ordered from them as it was a slightly unusual style that I hadn't seen in UK. Can definitely recommend them, for ordering reading glasses anyway."

Helpful Cool

1/5
2017-09-14

Still haven't received my glasses

"I ordered my glasses 9/1/17 and didn't receive any emails till 9/6 and was told they have been place in their lab to be made and I would receive them shipped from 9/12 to 9/15. On 9/14 I received an email that my glasses were done but my sunglasses had to be sent back to be redone and now it will be another 7 to 9 business days. I mean I am happy that they sent them back to be redone cause I would not have been happy if I received them and they weren't good. But another 5 to 9 business days. I think if you screwed up they should be put on rush in front of others. So now they are saying I should have them by the 29th. Ridiculous if you ask me. I have a local optometrist that would have been 75 more dollars total I will be going back to him from now on they would have been done in three days and they are local. I thought to save money I would give aclens a try. Not worth it!!! If u don't mind waiting a month go ahead. "

Helpful Cool

1/5
2011-03-25

"AVOID THIS SELLER!

The order and transaction went decently. The contacts that arrived were in a generic case and did not come with the documentation or labeling that is required by law. The contacts did not match the prescription given to them. This has been verified by my optometrist.

I have notified my credit card company to watch for any fraudulent transactions from this company and am currently filing a report with the FDA and FTC.

As much as your wallet will hate it, buy your contact lenses from your doctor's office.

AVOID THIS SELLER!
"

Helpful (4) Cool (3)

5/5
2009-12-02

"Ordered on Monday morning, arrived the next day. Easy to order website, good email communications. Informed you of all available rebates on their website"

Helpful Cool

1/5
2009-08-26

"Worst service. Is still verifying prescription. Slow and not very efficient."

Helpful (2) Cool (11)

5/5
2008-07-28

"Ive ordered from ¨Norway from this guys and it works great.
Be aware of taxes and such but most of you know that already.
Ive been in states now for 10 months,and this is my second order so far.
Price is very good,they are quick,I got my order just 2 or 3 days later..I think thats really quick.
I would recommend this to anyone abroad and here in US.
They have good shipping options,often free shipping if you order over 80$ or so.
I trust these guys fully.
Its just a shame that they wont sell you contacts if you are shipping them to US but without a eye doctor.
I guess its not their fault,its more of a government law.

Very happy and I see everything much better:D
"

Helpful Cool

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