Community

ResellerRatings has a deep community history of users spanning fifteen years. Our active community safeguards consumers and provides recommendations and discovery for budding merchants. Our community represents real buyers, and real people. We hope you join us!

Merchant replies in the past 60 days

The merchant community is always active at ResellerRatings. Check out how many merchants are logging in everyday and replying to customer issues.

Past Week Review History

So what's the community been up to? Rating their purchases and shopping experiences of course. Here's the summation for the last 7 days.

2018-09-20
5/5
2018-09-20
An awesome experience
“Everyone knows flying can be a hassle. From booking to paying for luggage and finding a parking spot or a car at the airport it’s just a lot of work. With justfly I have had a lovely experience with minimal effort and they took care of it all!”
“Everyone knows flying can be a hassle. From booking to paying for luggage and finding a parking spot or a car at the airport it’s just a lot of work. With justfly I have had a lovely experience with minimal effort and they took care of it all!”
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2018-09-20
5/5
2018-09-20
Very simple process
“I purchased a pair of steel toed boots on the website. Searching through the styles and colors was easy, so was placing the order. I got my boots 3 days after I placed the order, which was way before I thought I'd get them! The only thing that I wish they'd fix is that the emails come from System, Sales, and Online Stores, LLC. All of these emails sound pretty spammy so I didn't really want to open them in case they were viruses or phishing. I recommend using emails that are more specific to the...”
“I purchased a pair of steel toed boots on the website. Searching through the styles and colors was easy, so was placing the order. I got my boots 3 days after I placed the order, which was way before I thought I'd get them! The only thing that I wish...”
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5/5
2018-09-20
Good service
“Good service and good price for the devices”
“Good service and good price for the devices”
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2018-09-20
5/5
2018-09-20
shipping process took longer than it should have
“Overall product quality was good, however the shipping took way longer than it should have. They had to change the shipping to 2 day priority mail & then the product still didn't arrive for 3 days.”
“Overall product quality was good, however the shipping took way longer than it should have. They had to change the shipping to 2 day priority mail & then the product still didn't arrive for 3 days.”
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2018-09-20
1/5
2018-09-20
Worst transaction ever!
“If I could rate this company any lower, I would. I placed an order at the end of June. After I got confirmation, I noticed that the wrong item was ordered...I needed charging connector for android and not Apple. I told them and they said they couldn't change it..even though the item wasn't shipped yet. Then, I said I'd return it and they said no returns. Their policy is that if you don't tell them within 24 hours of ordering, you're out of luck. Well, since they are in Hong Kong area and I'...”
“If I could rate this company any lower, I would. I placed an order at the end of June. After I got confirmation, I noticed that the wrong item was ordered...I needed charging connector for android and not Apple. I told them and they said they cou...”
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2018-09-20
5/5
2018-09-20
Their design team is great!
“The design team really helped me to customize my signs and worked with me until we found a layout that really worked well. I just received the signs and am eager to get them up. I hope they're easy to install, but I don't really foresee any problems.”
“The design team really helped me to customize my signs and worked with me until we found a layout that really worked well. I just received the signs and am eager to get them up. I hope they're easy to install, but I don't really foresee any problem...”
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2018-09-20
5/5
2018-09-20
Fast shipping! Great Price!
“Shipping was super quick. The product was just as described, and the price was great!!!”
“Shipping was super quick. The product was just as described, and the price was great!!!”
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5/5
2018-09-20
BWB Rocks
“Books in good condition for a reasonable price delivered quick and easy.
Out of a purchase of 15 titles, one was not in better condition than I expected.
Better World Books is an excellent choice for purchasing used books.”
“Books in good condition for a reasonable price delivered quick and easy.
Out of a purchase of 15 titles, one was not in better condition than I expected.
Better World Books is an excellent choice for purchasing used books.”
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2018-09-20
1/5
2018-09-20
Don't risk buying anything from these Chinese retailers. Item arrives broken, not as described... you pay for shipping both ways.
“As it turns out... it's a common mode of operation with these Chinese retailers.

I ordered a keyboard for a Tablet PC. It arrived damaged. They shipped it in an envelope and not a rigid box (go figure). They expect me to pick up the shipping back to them after their shoddy shipping practices.”
“As it turns out... it's a common mode of operation with these Chinese retailers.

I ordered a keyboard for a Tablet PC. It arrived damaged. They shipped it in an envelope and not a rigid box (go figure). They expect me to pick up the shipping ba...”
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2018-09-20
5/5
2018-09-20
Easy to gly
“You make it super easy to schedule flights and i love the email specials you send me, this last flight schedule came eith an excellent discount!! Thanks!!”
“You make it super easy to schedule flights and i love the email specials you send me, this last flight schedule came eith an excellent discount!! Thanks!!”
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2018-09-20
3/5
2018-09-20
The charger was missing an adapter
“I had to go on ebay to buy an adapter so I can charger the camera's battery. :(.

Other than that, I have no problems with KEH”
“I had to go on ebay to buy an adapter so I can charger the camera's battery. :(.

Other than that, I have no problems with KEH”
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2018-09-20
2/5
2018-09-20
Canned Responses Don't Address Shipping Shortages
“I bought several DVDs from decluttr and received a confirmation email for the number purchased showing the price paid. Next day, I received a message that my order had been dispatched - showing one (1) DVD at the price paid for one (1) DVD. The UPS/USPS Tracking Number never did show that the package had actually been dispatched. Then, a few days later, a bubble bag shows up at my delivery address with one (1) DVD in it - but not the one that the prior message had listed - and not with the Track...”
“I bought several DVDs from decluttr and received a confirmation email for the number purchased showing the price paid. Next day, I received a message that my order had been dispatched - showing one (1) DVD at the price paid for one (1) DVD. The UPS/U...”
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Top Reviewers
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